Heritage Essential Oils insists on using only the finest quality, therapeutic-grade, pure essential oils available. We select Certified Organic, Organic (same as certified organic except not certified), Wild Crafted (self-propagating, uncultivated, grown and harvested by hand in the wild), and ethically farmed essential oils. All of Heritage Essential Oils are GC/MS analyzed and certified to be pesticide free. Our essential oils far exceed AFNOR and ISO quality standards and are subjected to rigorous mass spectrometry and gas chromatography testing to ensure exact composition and activity. We believe our oils are among the safest and most beneficial essential oils available.

All our essential oils are GC/MS analyzed for quality assurance and meet strict aroma and analytical requirements before they are accepted for purchase. Analysis of Gas Chromatographs (GC) provides valuable information about the nature of the pure essential oils that we purchase from around the world. GC's usually vary from batch to batch due to climate conditions and location in which the plant was grown and harvested. While we recognize that conditions and GC's may vary, there is a standard of value that each oil must meet to pass the "test" of highest quality and effectiveness.

We offer pure and undiluted essential oils, carrier oils, and various other products and raw materials of the highest quality. The aroma and/or appearance of essential/vegetable oils and various butters used in salves may vary with each re-order. We cannot guarantee that the product you order today will look and smell exactly like the one you ordered previously or like the one you ordered from another supplier. All "natural" products come from nature, and there is no standardization (although the term "natural" is not currently recognized in the U.S. by any regulatory entity). This variety is what makes essential oils so effective.

Our products are stored in a climate controlled environment 24/7. All our products are fresh, and we replenish our stock with regularity and as needed. Each order is prepared as it comes in; many of our products do not sit on a shelf pre-poured and pre-packaged.

Essential oils do not go rancid. For a product to go rancid, it must contain fat; essential oils do not contain fats. Essential oils, vegetable/nut oils and other liquids are dispensed by weight, not by fluid ounces. This means that a bottle of a very light oil may be fuller than a bottle of a heavier, thicker oil. Bottles may not be filled to the top because the bottles may hold more than the stated amount, i.e., an 8 oz. bottle could hold almost 9 oz. of certain liquids. Some customers may be accustomed to using synthetic fragrance oils instead of essential oils. Fragrance oils should always smell the same. When this customer receives an order of pure essential oils, she may be disappointed that the essential oil does not smell the same as the synthetic fragrance oil. Some customers may have been ordering their essential oils from companies that do not specialize in essential oils as we do, and the customer is then disappointed at the subtle nuances of each pure essential oil purchased from us. Essential oils are impacted by what is known as terroir, the resultant oil & its properties will vary from crop to crop, and weather conditions will impact the color and aroma of an essential oil as will the country of origin. Before a customer orders a large quantity of an essential oil, we suggest that a sample be obtained due to our policy of no returns.